A member of the first Bulletin Board networks back in the early nineties, she has been part of every major new development in online communication, both the development in one-to-one communication from emails to instant messaging, and the twists and turns in how communities have changed by being able to use message boards and other sharing tools.
She is very excited by the recent mainstream acceptance of online community building tools. Twitter and other platforms have become an open-source tool for anyone with a message to share, and thus equipped everyone to build a community around their offering, completely changing how organisations approach their communication. According to Anke, marketing, documentation and every other aspect of what we are doing in our daily working lives are being changed, and she would like to share her experiences and help build a strong network to help businesses take advantage of these new opportunities.
Anke has worked with Haringey Council on getting the libraries set up on twitter. @haringeylibrary is now the most successful twitter account of all UK libraries, and, crucially, is successfully run by library staff after Anke’s workshops, eliminating the need for extra budgeting for social media activities, as it has happened in many other organisations. Other current projects include community management for the start-up WorkSnug.com and running the Unlibrary, a creative space inside Hornsey Library in Crouch End, North London.